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How can we help?

Guides for setting up your company and running each part of it. They are being written now, and the first ones are coming soon.

  • Getting started

    Setting up your company, from the first concept to the first menu.

    • Setting up your concepts and locationsComing soon
    • Inviting your teamComing soon
    • Bringing in your ingredientsComing soon
    • Your first recipeComing soon

  • Ingredients and ordering

    Prices, distributors, the order sheet, par and counts.

    • Adding an ingredient and its priceComing soon
    • How the order sheet fills inComing soon
    • Par, counts and placing an orderComing soon
    • The back bar and the wellComing soon

  • Prep

    House prep, infusions, syrup ratios and Prep Lab.

    • Writing a prepComing soon
    • Using the Infusion CalculatorComing soon
    • Making another ratio of a syrupComing soon
    • Prep Lab: acid, sweetness, powders and balanceComing soon

  • Recipes

    Drafts, publishing, versions, batches and allergens.

    • Drafts and publishingComing soon
    • Reading HistoryComing soon
    • Batches and dilutionComing soon
    • AllergensComing soon

  • Training

    Quizzes, programs and sign-offs.

    • Taking a quizComing soon
    • Programs and phasesComing soon
    • Signing off a bartenderComing soon

  • People, settings and backup

    Roles and access, appearance, the Excel backup and Ask AI.

    • Roles and what each can seeComing soon
    • Giving someone access to a locationComing soon
    • Backing up to Google DriveComing soon
    • Turning on Ask AIComing soon

Still stuck?

Your company's Admin can answer most questions about who sees what. For anything else, write to admin@gem15.app, or see the other ways to reach us.